CAPITAL CORP. SYDNEY

73 Ocean Street, New South Wales 2000, SYDNEY

Contact Person: Callum S Ansell
E: callum.aus@capital.com
P: (02) 8252 5319

WILD KEY CAPITAL

22 Guild Street, NW8 2UP,
LONDON

Contact Person: Matilda O Dunn
E: matilda.uk@capital.com
P: 070 8652 7276

LECHMERE CAPITAL

Genslerstraße 9, Berlin Schöneberg 10829, BERLIN

Contact Person: Thorsten S Kohl
E: thorsten.bl@capital.com
P: 030 62 91 92

Policy Relevance

Workforce Optimization

Workforce optimization is a strategy used in business with focus on maximum customer satisfaction and benefits with minimal operational costs and supported by integrated technologies, cross-functional processes and shared objectives.

  • Implementation of a scheduling solution: For optimizing the workforce, assignment of specific tasks to specific individuals should be enabled with respect to time.
  • Involvement of key stakeholders: Leadership and employee and any other stakeholder should be involved in the different decisions made.
  • Task assignment and matching the skill should be the top most priority: This will ensure the proper job is undertaken by the proper human resource.
  • For managing compliance, deployment of tools: These helps in driving results and improving the overall visibility of different steps.

Analysis report

Provides the statistics of the different quality scores and the scoreboard can provide information on various aspects of operational efficiency.

Task assignment strategy

Workforce optimization is a strategy used in business with focus on maximum customer satisfaction and benefits with minimal operational costs and supported by integrated technologies, cross-functional processes and shared objectives.

Workforce optimization is a strategy used in business with focus on maximum customer satisfaction and benefits with minimal operational costs and supported by integrated technologies, cross-functional processes and shared objectives.

Workforce optimization is a strategy used in business with focus on maximum customer satisfaction and benefits with minimal operational costs and supported by integrated technologies, cross-functional processes and shared objectives.

  • Process
  • Management
  • Strategy

Provides the statistics of the different quality scores and the scoreboard can provide information on various aspects of operational efficiency.